Consulting Service

User Experience Research & Development

We Create Award-Winning User Experiences.

Optimize Your User Experience

Helping A Large American Retailer – Conn’s Home Plus Reinvent Their Online Shopping Experience

Conn’s worked with TechBlocks to improve the user experience of their e-commerce website, improving conversion rate, user satisfaction, and marketplace integration.

Ask Us How We Did It

Clients Who Trust TechBlocks

What We Do

We help design unified user experiences across multiple touchpoints using a design-thinking methodology.

Research & Assessment

Using a User-Centric design thinking approach, we conduct user research, collecting data to help you make informed decisions.

Product Design

Using our 15+ years of experience designing platforms, we help design powerful digital products that are easy to use.

Consulting

Help raise the maturity of your company’s digital product experience through UX/UI consulting.

Could Your User Experience Be Improved?

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Our Approach

We use a consultative approach to user experience (UX) design that meets the needs of various stakeholders across your internal and external teams that can evolve as your product evolves.

01

Research

We start with user surveys, questionnaires, and user shadowing to understand current gaps in the user experience. Research conducted by our business analysts and UX strategists will help guide the rest of the process.
02

Construct User Flows

Flow charts and other visual aids are developed to show the natural flow of the user experience, helping to remap and reposition critical features where the user expects them to be.
03

Information Architecture

Understanding what information and data is available is an important step. Do we have all the information the user requires, and if not, how do we get it? Do we show too much information, and what can be cut?
04

Low Fidelity Wireframing

Before developing rich user interface illustrations, we create wireframes that show key locations of content, images, videos, data tables, and other elements that will appear in horizontal and vertical modes as determined by our user research.
05

High Fidelity Visualizations

Using industry-standard platforms like Adobe XD or Figma, we build interactive prototypes of the user experience precisely as it would appear on the platform and conduct user experience testing. We develop additional iterations of wireframes and prototypes based on user feedback.
06

Develop

After successful user testing, internal stakeholder review, and information architecture, we develop the user interface, matching the desired user experience.

Our Engagement Models

Our flexible engagement models work for you. Short-term & long-term resourcing options allow you to add resources on demand or constrain costs with long-term dedicated resources.