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Retail & Digital Commerce Solutions

By redefining customer-centric digital commerce, we accelerate omni-channel interactions and exceed business objectives.

Strategy-driven solutions for today’s shopper… and tomorrow’s

We deliver comprehensive digital commerce strategies that shape any roadmap. From tech stack audits to human-first change management processes, we help develop an actionable plan that fits capabilities, timeline and budget. 

Innovate

We encourage our clients to think differently, and further ahead. Endless aisles? Virtual Try On? Augmented Reality shopping? AI personalization? We’ve done it for others, and will help redefine what is possible for optimal brand experience.

Define

Any plan is pointless unless a team knows how to measure success. We define phase-based goals and help define KPIs that align with pivotal business objectives.

Guide

Our strategy team supports clients throughout the journey, from start to finish, helping avoid common missteps with field-tested mapping and accelerators.

Digital Transformation Framework

We help brands transform their go-to-market faster by developing composable and headless digital commerce ecosystems. Our team of business analysts, solution architects and engineering experts will deliver from idea to implementation in months, not years. Our trusted partnership lets our clients focus on running their businesses, not worry about their digital touchpoints.

Thinking beyond UX, delivery beyond KPIs

User experience goes deeper than surface value. In fact, for many shoppers, it’s what they can’t see that counts. We engineer user experiences with all digital shoppers considered, including those with a disability. We utilize design thinking frameworks to better understand how your visitors like to shop so we can develop a more frictionless experience.

ADA-compliance

We go beyond ADA-compliance testing to deploy screen readers and assistive technology as part of our design process, ensuring a world-class experience for maximum accessibility.

Performance

Slow site speeds kill conversion and increase bounce rate. It’s been found that one decisecond increase in page load time can cost 1% in revenue. Using the latest headless technologies and content distribution technologies, we keep sites running at peak performance.

Personalization

Increase average order value (AOV) and conversion rate with personalized product recommendations. 

Less than 10% e-commerce sites meet accessibility guidelines

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Engineered to exceed customer expectations

We build cloud-first commerce solutions using a MACH framework, allowing brands to pivot as business objectives change, and scale for the future of digital commerce. 

  1. MACH
    Framework

    MACH is a framework powered by Microservices, API-driven connections, Cloud-first implementation, and Headless architecture.

  2. Headless CMS

    Empowering client marketers and merchandisers to control content through a CMS, while managing permissions to other areas of the commerce platform.

  3. Headless search

    Provide real-time personalized discovery through headless search architecture.

  4. Custom composable apps

    We can extend core functionality of digital commerce platforms through custom apps—providing a simplified checkout process, DAM & PIM integrated solutions, or any software that enhances an ecosystem.

Decisions
backed by data

Understanding and acting on data is the key to business success. We help build a real-time 360o view of data, leveraging machine learning and AI technologies, to automate analytics and reporting—allowing teams to understand next best actions quickly and make more informed decisions.

A full suite of capabilities for digital commerce

Omnichannel commerce

Our omnichannel systems unify channels and platforms (from social commerce to marketplaces), data, inventory, orders and fulfillment to enable consistent engagement.

Headless and composable commerce

We develop highly flexible digital architectures using headless commerce, APIs and reusable components. Allowing our clients to quickly innovate and optimize experiences across channels.

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Live commerce and AR/VR

We’re evolving customer engagement with immersive shopping including live video, augmented reality (AR) or virtual reality (VR). We integrate these interactive experiences across web and mobile.

Visual merchandising

Our teams can create compelling product representations with 3D models, digital twins and expanded imagery—which optimizes visual storytelling throughout the shopper journey.

Credit and financing

We have developed customized financing, payment plans and credit solutions within our headless platform, CrediLink. It integrates with providers to enable transparent financing, improve conversion and unlock revenue.

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Self-checkout

Delivering seamless checkout experiences powered by computer vision, sensors and connectivity. Reduce wait times while preventing theft and fraud.

Search and recommendations

We now leverage AI to deliver personalized site search results and smarter product recommendations—optimizing discovery and increasing sales of relevant items.

Marketplaces

Reach new customers by expanding to marketplaces like Amazon, Walmart, or eBay. Or build a  high-scale marketplace connecting buyers, sellers and service providers.

Personalization

We harness first-party data to offer true one-to-one personalization—individualized shopping experiences through real-time inputs including segmentation, recommendations and predictive modeling.

Curbside pickup and BOPIS

We drive transformation towards flexible fulfillment with curbside pickup and buy online, pickup in-store options. Reduce delivery costs while meeting customer convenience.

We hope we’ve proven we’re far more than engineers… we’re strategic advisors to many of our clients. Providing them with expert advice that extends beyond digital commerce platform development. We become an integral part of our clients’ team and a critical friend as we help build their futures.

Ready to Hit the Pedal?

We hope we’ve proven we’re far more than engineers … we’re strategic advisors to many of our clients. Providing them with expert advice that extends beyond digital commerce platform development. We become an integral part of our clients’ team and a critical friend as we help build their futures.

Call us at 416.775.1919