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CLIENT STORY

Transforming a Logistics Giant Into a Digital Disruptor

Project Overview

OEC Group, a global leader in the logistics and supply chain industry was seeking a digital transformation partner who would build an IT solution to support critical business goals and improve decision-making, and business agility, streamline collaboration among global stakeholders, and improve operational efficiency across business processes. That’s why they chose us.

OEC Logo

The Results

450 K

Bookings Annually

50 %

Accelerated Speed

25 +

Cost Reduction

The Challenge

Like much of the logistics service industry, OEC was being held back by legacy technology & fragmented infrastructure. They were looking for end-to-end digital process transformation.

The Solution

The Solution

We built a freight and logistics platform on serverless cloud architecture to enable OEC to manage new business workflows from purchase orders and booking to shipment and delivery. 

Additionally, we enabled OEC to automate the acquisition of purchase orders through seamless integration with retailer back-ends and increase solution adoption through intuitive UX and usability engineering/role-based product engineering. 

The Solution

Delivery Beyond Expectations 

The platform is currently used across various OEC departments by about 500 users, with deployment planned for around 2500 new users once consignees, shippers, and suppliers can access it. 

Enhanced Scale

Enhanced Scale

Fully digital operations for processing more than 200,000 Purchase Orders and 450,000+ Bookings annually.

Accelerated Speed

Accelerated Speed

50% reduction in end-to-end turnaround time across workflows, enabling OEC to double their order processing.

Payment processing

Cost Reduction

25% reduction in operational costs of call center operations, as customers now have access to real-time updates on their POs and bookings, with the ability to directly contact OEC agents through the portal.

Scalability

Revenue Growth

Improved customer retention and new customer acquisition through a leading-edge industry solution to enable real-time collaboration between supply chain stakeholders.

Improved Efficency

Improved Efficiency

Advanced BI dashboards and automated KPI reports help OEC evaluate, plan and execute shipments more efficiently.

Ready to Transform Your Business?

Digital transformation doesn’t have to be scary. Contact our team to learn how you can accelerate your transformation plans.